Contact
Contact
Feedback, corrections and accessibility reports are all welcome.
Never send sensitive financial information
Never send card numbers, gift card codes, CVVs, PINs, passwords, login credentials, or other sensitive financial information — by any route. We will never ask for them, and we can’t use them.
Reaching us
Write to [email protected]. We read what we receive, though we can’t promise a reply to every message.
What we’d like to hear about
General questions
About how the site works or what a guide covers.
Corrections
A fact that is wrong, outdated or unclear. See the corrections process.
Corrections PolicyEditorial feedback
Ideas for new guides, or places where an explanation could be clearer.
Accessibility
Anything that is hard to read, reach or operate.
Accessibility statementBroken links
A source link that no longer works, or a page that looks broken.
Content concerns
Wording that could mislead, or a brand mention that seems inaccurate.
What we can’t help with
Check My Card is an educational site. We can’t check a card or balance, look into a transaction, unlock or replace a card, or provide account support. For any of that, contact your card issuer using the number printed on your card. If you think you’ve been caught by a scam, start with what to do next.